Your Privacy is important to us.

Our work with the NCAA and U.S. College and Universities means a lot to us along with safeguarding your privacy. Learn how why we collect, protect and share your information with your consent.

Last Modified: April 13, 2021  

Introduction

This site is proudly owned by a Canadian company, CollegeTrackr Inc. (the "Company"). In partnership with the National Collegiate Athletic Association (NCAA) and U.S. colleges and universities participating at our virtual events and digital publications, we are excited to bring families across Canada exciting FREE resources to support them. We do not have any personal logins or offer paid Company services for visitors so they can use our free resources right away. Our privacy policy is very important to us and we are strongly committed to protecting your privacy and providing a safe online experience for all our visitors. Please review this Privacy Policy to find out what and how we collect and use your personal information to help us meet your college, university and other academic/athletic interests.  

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://collegetrackr.com (the “Site”) (this includes all sub-domains, directories and slugs associated with the Site) or sign-up for any of our online events through our Site, webinar registration forms (e.g., Zoom), Facebook Ads and other embedded forms on our Site and digital campaigns.

Personal information we collect

"Personal information” is any information that could be used to identify you depending on the nature of your interaction with us whether it is simply signing up for our newsletters or joining an online event by filling out a form on the Site or registering for an event (through our Site, webinar forms (e.g. Zoom), Facebook Ads, etc.). These forms may include the following (‘Personal Information’): (a) name, address, and telephone and facsimile numbers of student and their parent or guardian; occupation, academic information, test scores and school acceptance information; educational background, records and related information; any resumes or college portfolios you share (b) information you provide us when you contact us or any of our college and university members for help; and; (c) information you enter into our system and embedded forms when using the Site, such as contact information.  

Providing your Personal Information, either in person, by telephone, or on-line on our Site, webinar registration forms (e.g., Zoom) and/or Facebook Ads constitutes your consent to the collection, use and disclosure of such Personal Information by the Company for the purpose of providing the best experience possible and to meet your college, university, and other academic/athletic interests. For example, if you filled out a form on our Site to join an online event, we will use your name and email address to register you for our events and send you a unique URL to participate. If you signed up using Facebook, we will use the information you provided to send you relevant content, contact you for support and provide you with further marketing via email, phone, Facebook or other digital marketing strategies to share content that may be relevant to you.

We strive to protect your privacy and keep any Personal Information you provide secure and protected using our trusted 'Services'. We use Intercom, Inc. to support us with a secure and reliable chat service. We use one of the world's largest and secure hosting services - Amazon Web Services. We use the hosting and website services (including embedded contact forms) of Leadpages.net. We use popular email marketing and customer management services - Mailchimp, Copper and Zoho CRM. We use the service of Typeform for embedded forms on our Site such as contact forms. Your security is absolutely important to us and we rely on the aforementioned services to help us. By using our Site, you agree to their privacy policies and any Personal Information you provide will be saved in their systems too that we rely on. 

The Company may use your Personal Information to provide you with relevant educational information. For example, the Company may: Contact you to discuss a student’s progress; Provide you with information and updates regarding programs or materials that we or our colleges and universities have to offer and which the Company thinks will interest you; Improve the Company’s resources to better understand and meet your needs.

Does the Company Disclose Personal Information? The Company may, on occasion, share some or all of your Personal Information with relevant third parties for the purposes set out above. For example, Personal information may be shared: With U.S. colleges and universities for the purposes of providing you with relevant athletic and other educational information and within the Company's network that is aligned with services related to education.

Event and Webinar Disclaimer The Site and any information provided at our events or webinars are not directed to or intended for distribution or use by any person. The information presented on this Site, events and our webinars are collected, maintained and provided purely for the convenience of the site visitor/reader. We have made every attempt to ensure that the information contained in this Site, events and webinars have been obtained from reliable sources and the Company is not responsible for any errors, decisions or omissions of the information. The information on this Site, events and webinars have been incorporated in good faith and it is only for general purpose. It should not be relied upon for any specific purpose and no representation or warranty is given for its accuracy or completeness.  Furthermore, dates for our events and webinars may change or be cancelled due to unforeseen circumstances; you will be contacted in such cases to inform you.

By accessing this Site or registering for any of our events or webinars, you agree that the Company will not be liable for any loss incurred due to the use of the information and the material contained in this Site, webinars, or events; to changes to the dates of our events and webinars; and the cancellation of any of our events and webinars. Please read our disclaimer for additional information.

Cash Prizes and Exclusive Offers The Company may, on occasion, offer cash prizes and exclusive offers to those who attend our webinars and events. These cash prizes and offers may be subject to change at any time. The Company will contact you with details on these offers and winners will fairly be determined by the Company. Only 1 cash prize can be awarded per individual - that is, you may not win more than once per year (Jan-Dec) unless otherwise noted by the Company.

Use of Intercom Services We use third-party analytics services to help understand your usage of our services. In particular, we provide a limited amount of your information (such as sign-up date and some personal information like your email address) to Intercom, Inc. (“Intercom”) and utilize Intercom to collect data for analytics purposes when you visit our website or use our product. As a data processor acting on our behalf, Intercom analyzes your use of our website and/or product and tracks our relationship by way of cookies and similar technologies so that we can improve our service to you. For more information on Intercom's use of cookies, please visit https://www.intercom.com/terms-and-policies#cookie-policy. We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience. For more information on the privacy practices of Intercom, please visit https://www.intercom.com/terms-and-policies#privacy. Intercom’s services are governed by Intercom’s terms of use which can be found at https://www.intercom.com/terms-and-policies#terms. If you would like to opt out of having this information collected by or submitted to Intercom, please contact us.  

Use of Cookies

Like millions of other sites, our Site may use cookies. Learn what they are and how they are used to help our Site best understand and support you. You can learn more by visiting the following link: https://collegetrackr.com/cookie-policy

Embedded Content From Other Sites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites (e.g. YouTube) behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.  

What Rights You Have Over Your Data You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  

How Does the Company Protect the Personal Information It Collects? The Company has implemented appropriate safeguards and security measures to protect your Personal Information from loss, theft, unauthorized access, disclosure, copying, use or modification. Security measures adopted by the Company include limiting the number of individuals with access to your Personal Information and keeping the Site and your information protected using our trusted Services mentioned earlier.

Whilst making every attempt to secure personal data, the Company cannot accept responsibility for any unauthorized access or loss of personal information that is beyond the control of the the Company.

Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.  

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@collegetrackr.com or by mail using the details provided below:  

1 Yonge Street, Suite 1801, Toronto, ON, M5E 1W7